Susan Grace Rivera

Founder and CEO
Organization Development & Human Capital Consultant , Executive and Leadership Coach

Culture Shaper, Capacity Co-creator, Community Connector & Network Weaver

Profile

Susan is a seasoned Organization Development and Human Capital Consultant with extensive experience linking business and organization strategy to people strategy, leadership, culture, and change management.

She founded The TLC Solution (Talent, Leadership and Change), recognized by Manage HR Magazine as a Top 20 Leadership Development Company in APAC (2022-2023) and Top 10 in 2024.

Core Competencies

  • Organization Development & Change Management
  • Leadership Development & Executive Coaching
  • Culture Transformation & Strategic Alignment
  • Public Sector Consulting & Capacity Building
  • Evidence-Based Interventions & Behavioral Science
  • Mindfulness & Well-being for Leaders

Professional Affiliations

Fellow, Institute of Corporate Directors
Master Certified Coach, Behavioral Coaching Institute & International Coaching Council
Certified Professional, Human Systems Dynamics Institute
Certified Coach, The Leadership Circle
Certified Facilitator, International Society of Substance Use Professionals
Trainer/Presenter, Contemplative Outreach Philippines
Former Chair, Management Development Committee, Management Association of the Philippines
Certified Mindfulness Teacher, Engaged Mindfulness Institute
Certified Trainer (INEP-Plus), Charles University, Prague

Education & Certifications

  • MA in Social Psychology (Coursework Completed) – Ateneo de Manila University
  • MA in Pastoral Counseling (Units Earned) – Loyola School of Theology (CEFAM)
  • BS in Psychology (Magna Cum Laude) – University of Santo Tomas
  • Certified Leadership Circle Coach – The Leadership Circle (2007)
  • Certified Master Coach – Behavioral Coaching Institute (2010)
  • Certified Human Systems Dynamics Professional – HSD Institute (2011)
  • Certified Mindfulness-Based Stress Reduction (MBSR) Trainer – Omega Institute, NY (2018)
  • Certified Facilitator for INEP Plus Programme – Charles University Prague (2023)
  • Certified Mindfulness Meditation Teacher – Engaged Mindfulness Institute for Social Change (2023)
  • Commissioned Trainer/Presenter – Contemplative Outreach Philippines (2015)
  • Mindfulness Teacher Certification

Professional Experience

Organization Development & Public Sector Consulting
  • Designed and led OD and leadership development initiatives for government agencies and multinational organizations.
  • Managed institutional strengthening and large-scale transformation projects.
  • Advised leadership teams on workforce transformation and talent strategy.
Executive Coaching & Leadership Development
  • Coached senior leaders and executives to enhance strategic thinking, resilience, and agility.
  • Developed customized leadership programs integrating coaching and action learning.
  • Designed well-being and mindfulness programs for high-complexity environments.
Capability Building & Learning Program Design
  • Delivered tailored capability-building programs for public and private sector clients.
  • Led workshops on change management and adaptive leadership.
  • Facilitated strategic planning and alignment sessions for transforming teams.