TLC Academy · Consulting Education
ConsultE
Masterclasses & Packages
Four standalone masterclasses. Two training days. Three ways to invest. Choose the experience that fits your team, your timeline, and your goals.
The four masterclasses
Masterclass 01
The Consulting Mindset: Know the Craft, Know Yourself
Defining consulting & assessing your own readiness
What you will cover
- Consulting now and the times ahead — what it is, what it is not, and why it matters
- Models and approaches: expert, doctor-patient, process consulting — why one-size-fits-all no longer works
- Multiple stakeholder management: outside-in and inside-out perspectives
- You as a consultant: articulating your niche, skills, competencies, and mindset
- Consultant's Competency Circle: business, technical, and consulting skills self-assessment
- Designing your self-development plan (SDP)
Leave with a completed competency self-assessment & 90-day SDP
Masterclass 02
The Consulting Process: From Discovery to Solutioning
How consultants diagnose, design, and deliver
What you will cover
- Understanding the client's needs: Trigger, Effects, Reality, Importance, Outcome (TERIO)
- Scoping the work: problem definition, frameworks, stakeholder engagement, assumptions
- Linear problem-solving vs. non-linear emergent design for complex situations
- Empathy and design thinking as consulting tools
- Analysing and solutioning: applying expertise, intervention design, decision-making
- Cases, cases, cases: successes and epic fails — learn, teach, teach and learn
Leave with a working diagnostic framework & a live scoped case
Masterclass 03
Influence & Impact: Communicating, Presenting, Leading Change
The art and science of making your work stick
What you will cover
- Authentic communication and listening as foundations for lasting client relationships
- Reports and presentations: beyond the persuasive pitch — prescriptions that stick
- Getting the client "aha": from insight to ownership, measuring success
- Leading change: Awareness, Desire, Knowledge, Ability, Reinforcement (ADKAR)
- Change sponsors, project teams, and change targets
- Stakeholder mapping across strategic, political, and cultural dimensions
Leave with a stakeholder map & change engagement plan for a live challenge
Masterclass 04
The Business of Consulting: Building Your Practice & Your Brand
From craft to commercial — owning your consulting identity
What you will cover
- The Business Model Canvas applied to consulting: value proposition, clients, channels, revenue
- Consulting delivery: from proposal to implementation — ethical practices and governance
- Navigating NDAs, politics, relationship "landmines," and conflict resolution
- Crafting your brand: selling, marketing, and community building as a consultant
- Making the transition: from employee to self-employed free agent or internal expert
- Presentation of individual consulting business models and personal self-development plans
Leave with a completed consulting Business Model Canvas & go-to-market plan
How the masterclasses sit within the training days
Training Day 1 — Full Day
Who you are as a consultant & how you work
Training Day 2 — Full Day
How you communicate, lead change & build your practice
Three ways to buy
Sachet
Pick a Masterclass
One topic. One focused day. Immediate, applicable learning.
What's included
- Choose any one masterclass (MC01, 02, 03, or 04)
- Half or full training day session
- Frameworks, tools & takeaway materials
- Capstone project
- Group coaching session
- Moving-up day & credential
Best for
Organisations testing ConsultE before a fuller commitment, or teams with a specific, targeted learning need.
Full Programme
The Complete Journey
Both training days, a live capstone, and a moving-up celebration.
What's included
- Training Day 1 — MC 01 & MC 02
- Training Day 2 — MC 03 & MC 04
- Capstone project brief & independent work period
- Midstream group coaching session
- Capstone project presentation & moving-up day
- ConsultE credential awarded
Best for
Cohorts of professionals who want the full ConsultE experience — learning the craft and applying it to a real challenge.
Exclusive
Bespoke & Measured
The full programme, tailored to your organisation, with measurable outcomes from start to finish.
What's included
- Pre-programme needs diagnosis & competency baseline
- Everything in the full programme
- Programme content tailored to your org's context & challenges
- Post-capstone individual or group coaching
- Post-programme outcomes review vs. baseline
Best for
Organisations that want a measurable ROI and a programme built specifically around their people and their challenges.
Flexible by design. Organisations may begin with a sachet and progress to the full programme or exclusive package. Each masterclass stands on its own — and every one of them counts toward the full ConsultE credential when taken as part of the complete journey. Facilitated by Susan Grace Rivera and Myke Santos, TLC Academy.